Training Course on “Postal Financial Services, Electronic Services and Letter Post Service” in Jordan
Date: 05-07 April 2015
Venue: Amman - Jordan

The Centre, in collaboration with the Office of Tunisian Post, organised a training course on “Postal Financial Services, Electronic Services and Letter Post Service” at the venue of the Jordan Post Company on 5-7 April 2015. Mr. Malek Chouchane, Head of Technical and Technological Service at the Tunisian Post Company conducted that two-day course.

The two day course covered below topics along with several question and answer sessions:

  • Introduction to electronic postal services: Objectives and areas of activity
  • Overview into the reality and prospects for development of electronic services in the world
  • Benchmark between some successful experiences
  • Presentation of benefits (reduction of cost, speed, availability, competitive advantage, product diversification, other resources
  • Track & trace (Barcode/RFID)
  • Electronic registred items
  • Direct Mail Online
  • Electronic Archive
  • e-logistics
  • e-postage
  • Electronic Billing
  • Money transfer
  • E-Change currency
  • Cash management and fundraising
  • Anti-money laundering
  • Electronic payment cards (eg edinar smart)
  • Mobile payment
  • Integration of the value chain of e-commerce
  • Development of the postal marketplace
  • Customer Relation Management: contact online and customer service
  • Electronic freight calculator
  • Payment solutions
  • Customs declarations online
  • Shop online postal philatelic products (e-stamps)
  • Search online (postal codes, addresses, post offices)
  • E-gov services
  • Digital mailbox and electronic letters
  • E-pension
  • E-grants
  • Digital signature
  • Digital identity services
  • Certification services
  • Postmark electronic certification
  • E-learning